When speaking with site owners and vendors, remember to be professional. Typically these people are not familiar with the SCA. You want to leave them with the feeling that they are working with a group of intelligent, responsible people, and not a bunch of nuts. Also, keep in mind that they will probably not be familiar with SCA terms. When using titles, use modern equivalents (for example: Event Coordinator instead of Event Steward / Autocrat, Treasurer instead of Exchequer, Group President instead of Seneschal, etc). For additional tips and information please see the SCA Local Exchequer's handbook chapter 8 III.
Always remember: You are representing the SCA. Be polite, friendly and businesslike.
The information you will need will vary according to the event you are planning however following are some general questions to help with the initial phone call:
Make sure to take notes!! Include any general information: the day & time you spoke with someone, and the person's name & title that you spoke to! There have been instances where the site person the autocrat had been dealing with left the company. Having accurate & complete notes made sure that previous arrangements were passed on correctly to the new site person.
If you are contacting a potential site that has not dealt with the SCA in the past, they may have questions about what we do. The SCA publishes a document specifically for site owners, which gives an introduction to our organization and explains a bit about who we are, and what we do. This Information for Site Owners document can be easily printed, or emailed, and given to site owners.
Another useful document to have when talking to site owners is a Confirmation of SCA Non-Profit Status Letter. Some sites offer discounts to non-profit organizations so make sure to mention our non-profit 501c(3) status to them. See the Non-Profit Status page for additional information.
Some site owners may require proof of insurance, or additional insurance. Make sure to ask the site owners for their insurance requirements as soon as possible. Please see the Insurance page for additional information.
If you would like to submit some advice or additional information, please submit it here